Job Summary: This position requires a great deal of attention to detail. Assignments must be done within the specified time constraints. This person must have a high school education, the ability to communicate, initiative, teamwork, and be prompt. People skills, internal/external customer service, phone skills and communication skills are mandatory. Ability to speak fluently. Multitasking, clear penmanship (so work may be interpreted correctly), regular attendance, getting along with others, detail orientation, working a full shift, and the ability to work in a fast paced constantly changing environment are required. This position also requires standing or walking for long periods of time, lifting or carrying 20-50 lbs., as well as pushing, pulling, bending and twisting.
Applicants should have experience obtaining information while being persistent in a courteous manner, and should have work experience in Fine Dining Restaurant.
Duties & responsibilities:
Wine opener, 2 pens, pad for taking order, lighter, and flashlight (pm crew) should be on person.
Polish glassware, silverware and ensure tables are properly set
Welcome and greets guests, making all guest feel comfortable.
Adheres to Shula’s specifications for cart presentation (pm crew)
Take food and beverage orders and enter orders in the POS system, which relays the orders to the kitchen and bar.
Delivers food and beverage from kitchen and bar to guests in a timely manner.
Service the table throughout the meal. Ensure that the guests have water, bread and any other food and beverage request.
Offer extra attention during special celebrations: birthday, anniversary, etc.
Present the check; ensure that the proper method of payment is with the check (credit card needs to be signed; if guest of the hotel: name, room number and signature need to be on the check).
Ensure compliance with all cash handling and bill handling policies and procedures.
Adheres to responsible alcohol service guidelines
Ready and willing to assist fellows servers and server assistants as needed.