what can we do for you, darling?
What times are check-in and check-out?
Check-in is at 4 PM and check-out is at 11 AM. When you book directly on this website and stay Monday – Wednesday, you may qualify for early check-in and late check-out, based on availability. You may also pay a half-day rate, for a guaranteed late check-out time of 2 PM.
Is there a hold for incidental charges? Why do I see additional charges on my credit card?
Upon check-in, an authorization of the full amount of your room charges, resort fee plus $250 will be taken from your card. Although the hotel will release the remaining funds upon departure, your issuing bank may take up to 3-14 business days to release the funds. The hotel will not be held responsible for the amount of time it takes for your bank to return the funds or associated overdraft fees with your debit card. Please note that we do not accept cash deposits. For all reservations, we require that you present a credit or debit card upon check-in to authorize the deposit.
Can the hotel store my luggage post-check-out?
Yes, we can hold your luggage free of charge until your departure.
What is the minimum age to check-in?
The minimum age for check-in is 21.
Can I reserve a crib for my baby?
Yes, we have cribs available. Please call our reservations team for a comment to be added to your booking at 305-865-6500.
Do you have a restaurant on property?
Michael’s Cafe serves all-day breakfast and grab and go items seven days a week. Top of Thee Falls Tiki Bar is open 7 days a week featuring daily drink and lunch specials. Mess Restaurant is open 7 days a week serving delicious homemade dishes using the freshest seasonal and local ingredients and offers Brunch Saturday and Sunday.
Do you offer In-Room Dining?
Yes, In-Room Dining is available daily. To view our In Room Dining menus, click here.
Can I order food & drinks from the beach?
Yes, Pool & Beach food and beverage service is available daily.
What is the best way to transfer to the hotel from the airport?
Miami International Airport is 12 miles away from The Alexander Hotel, which is about a 20-minute drive depending on traffic. The best transfer options are Uber or Lyft, or taxi.
How far is the hotel from South Beach?
The Alexander Hotel is an oceanfront property featuring beachfront service. South Beach is approximately 3-4 miles away, a 5-10 minute car ride from the hotel. You can also reach South Beach on foot or by bike, using one of our signature Alexander Cruisers, on the Miami Beach boardwalk behind the hotel.
How far is the hotel from Midtown and Wynwood?
The Midtown and Wynwood areas are approximately 5-6 miles away, a 10-20 minute car ride, depending on traffic and time of day.
How do I contact the property?
For reservations, spa, and general inquiries you can reach the hotel at 305-865-6500 or info@alexanderhotel.com
What is included in the resort fee?
The resort fee includes welcome Alexander branded popsicles, property wide Wi-Fi access, beach lounge chairs (2) and umbrella located at our beach hut, in room coffee & tea daily, unlimited daily Yoga classes at Glow Hot Yoga studio (towels, mats & showers provided), access to our Alexander Beach Cruisers, exclusive 20% discount on all spa services at our onsite spa, Restart Wellness, daily Art Deco Walk Tours, on site weekly activations including Aqua Zumba, on-site Yoga, dance classes and sound healings
How much is valet parking?
Overnight parking is $35 USD.
Can I use the beach and pool before check-in and after check-out?
Yes, the beach and pool may be enjoyed on the day of check in and day of check out.
Do you offer Bike Rentals?
Yes. Bike rentals are available on a first come first serve basis and are located at the Boardwalk Gate near Ocean Garden. Simply scan the QR code in the Bike’s basket, download the Zybra App, enter your credentials and go. Hotel Guests get to enjoy the first hour complimentary. Please contact our expert concierge to receive a promotion code.
Is the property ADA compliant?
Yes, the property is ADA compliant. See full list of amenities here.