Owner Services at The Alexander®
We are excited to Welcome you to the online site designed exclusively for Owners at The Alexander All-Suite Oceanfront Resort. The Owner portal is be your go-to resource for the latest information and must needed tools you need as an owner.
Please Remember: Owner Reservations are processed Monday – Friday from 10 AM to 5 PM. Please allow 2 business days (24 to 48 Business Hours) for processing and for a response email.
*Reservations requested within 20 days of arrival date may be declined. Please book in atleast 30 days in advance.
The Alexander Hotel is excited to announce the Pesach 2020 Program. Under the Supervision of KosherMiami, Our Executive Chef Micha Edrei is preparing a magnificent program.
We are asking all Owners, who wish to personally use their Units during Pesach to inquire and reserve no later than November 15.
Our recent inquires include Pesach patrons from London, Australia and within the United States. Those coming from the United Kingdom and Overseas will need to secure not only their Meals but Rooms within the next 30 to 45 days.
It is important that we have an accurate availability in order to maximize the potential revenue for the Hotel and it’s Rental Program Unit Owners.
Your cooperation and assistance is greatly appreciated!
Due to hotel availability and the Condominium Exterior and Interior Renovations, we are unable to accept owner reservations for the following dates:
- January 1-9, 15-19,21-31
- Special Event: Super Bowl – February 1-5 -The Hotel has been bought out for the Super Bowl weekend and no Owner Reservations can be accepted.
- February 12-28
- March 22-29
- April 5-30
- Special Event: Passover – April 7-18- The Hotel has been bought out for Passover and no Owner Reservations can be accepted. Passover requests MUST be received and approved before November 1, 2019
- May 15-31
We are excited to announce the launch of your new Owner Portal. Please excuse our delay while we worked diligently to ensure the roll-out of your new Owner Portal was everything you’d expect.
The Portal has some great features which allow you to:
- Manage your Owner Reservations.
- See availability.
- See future reservations.
- View work orders for your Suite.
- If you have more than one Suite, you can manage all of them with only one login.
For your Login Credentials please email us at:
CLICK HERE FOR THE NEW PORTAL LINK
DOWNLOAD THE APP:
Owner Services offers great Rental Progams to ease your Suite Management and better your Guest Experience. We are providing customized services to fit your needs. Currently we provide; Guest Registration and Check-In & Key Issuance*, to Housekeeping, Engineering and First Response.
Want to learn more? Call us today at 305-341-6500 or by email at OwnerServices@AlexanderHotel.com.
*The Guest will be required to sign a Code of Conduct and list all Authorized Occupants.
Guess who entered the Vacation Rental Business?
Double the Fun, at the Alexander Hotel®, we know our Owners are invested in their Suite for high occupancy with an expectation of even higher rates. Now, you can have the best of both worlds, you can place your Suite with the Hotel as a Hotel or Vacation Rental. The advantage? Well there are many, the first being that during Miami Beach’s Low Season for Vacation Rentals, the Hotel can make use of your Suite for its many groups and clients to help fill that occupancy shortage.
Along with our new Vacation Rental Program, we are eliminating many of the fees common to Condo-Hotels, that way, more of the Revenue goes directly to you.
All Reservation Requests, Inquires on availibilty, Revenue Questions and other Owner Services related communications should be sent to OwnerServices@AlexanderHotel.com, this helps expedite a reply to you.
Marcos Real Estate Services