Owner Services at The Alexander®
We are excited to Welcome you to the online site designed exclusively for Owners at The Alexander All-Suite Oceanfront Resort. The Owner portal is be your go-to resource for the latest information and must needed tools you need as an owner.
Please Remember: Owner Reservations are processed Monday – Friday from 10 AM to 5 PM. Please allow 2 business days (24 to 48 Business Hours) for processing and for a response email.
*Reservations requested within 20 days of arrival date may be declined. Please book in atleast 30 days in advance.
Over the past several months, through a joint effort, the Condominium and Hotel have been working together on the renovation project(s). This shift and cooperative spirit is long over due and a sigh of relief for all.
Together we are working to implement the IDDI Design that was developed for the Alexander to bring our beautiful Resort back to life. The Board of Directors have committed to follow the IDDI Design as close as possible by applying the furniture, fixture and finish specifications throughout the property. If by chance, for example a lighting element is not available, together we will choose another option as close to the design as possible. The Hotel has committed to covering the expense to paint the Lobby and Mezzanine White as per the IDDI Design if the Material Alteration Vote passes.
We kindly request that you Vote FOR the Material Alteration and cast your ballots before September 3, 2019.
If you have not received the Email for the Voting or need to obtain a paper ballot, please reach out to Cindy.
If you have already registered to Vote, you may login here.
You can view the Voter Package and the IDDI Design below
Due to hotel availability and the Condominium Exterior and Interior Renovations, we are unable to accept owner reservations for the following dates:
April 10-30 (Passover requests MUST be received and approved before March 20, 2019)
July 1-9 & 14-28
August 7-9 & 15-24
We are excited to announce the launch of your new Owner Portal. Please excuse our delay while we worked diligently to ensure the roll-out of your new Owner Portal was everything you’d expect.
The Portal has some great features which allow you to:
- Manage your Owner Reservations.
- See availability.
- See future reservations.
- View work orders for your Suite.
- If you have more than one Suite, you can manage all of them with only one login.
For your Login Credentials please email us at:
CLICK HERE FOR THE NEW PORTAL LINK
DOWNLOAD THE APP:
Owner Services offers great Rental Progams to ease your Suite Management and better your Guest Experience. We are providing customized services to fit your needs. Currently we provide; Guest Registration and Check-In & Key Issuance*, to Housekeeping, Engineering and First Response.
Want to learn more? Call us today at 305-341-6500 or by email at OwnerServices@AlexanderHotel.com.
*The Guest will be required to sign a Code of Conduct and list all Authorized Occupants.
Guess who entered the Vacation Rental Business?
Double the Fun, at the Alexander Hotel®, we know our Owners are invested in their Suite for high occupancy with an expectation of even higher rates. Now, you can have the best of both worlds, you can place your Suite with the Hotel as a Hotel or Vacation Rental. The advantage? Well there are many, the first being that during Miami Beach’s Low Season for Vacation Rentals, the Hotel can make use of your Suite for its many groups and clients to help fill that occupancy shortage.
Along with our new Vacation Rental Program, we are eliminating many of the fees common to Condo-Hotels, that way, more of the Revenue goes directly to you.
All Reservation Requests, Inquires on availibilty, Revenue Questions and other Owner Services related communications should be sent to OwnerServices@AlexanderHotel.com, this helps expedite a reply to you.
Marcos Real Estate Services